Responsible Gaming
At FairGo Casino Australia, we are committed to promoting a safe, enjoyable, and responsible gaming environment. Gambling should always be seen as a form of entertainment — not as a way to earn an income. This page outlines our policies, tools, and resources to help you maintain control over your gameplay.
1. Our Commitment to Responsible Gaming
We believe in transparency, fair play, and player protection. Our responsible gaming program is designed to help customers make informed decisions, set healthy limits, and avoid gambling-related harm. We also comply with all relevant Australian gambling regulations.
2. Staying in Control
Here are some key tips for maintaining healthy gambling habits:
- Only gamble with money you can afford to lose.
- Set a budget and stick to it.
- Take regular breaks to avoid excessive play.
- Don’t chase losses — accept them as part of the game.
- Keep gambling as a leisure activity, not a source of income.
3. Player Protection Tools
We provide the following features to help you manage your activity:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
- Cooling-Off Period: Temporarily suspend your account for a chosen period.
- Self-Exclusion: Restrict access to your account for 6 months, 1 year, or permanently.
- Reality Checks: Get regular reminders of your session length and spending.
4. Protecting Minors
We strictly prohibit underage gambling. To prevent access by minors, we encourage the use of parental control tools such as Net Nanny or CYBERsitter. We also recommend parents and guardians monitor their devices and educate minors about the risks of gambling.
5. Recognising Problem Gambling
Signs of gambling problems may include:
- Spending more money or time on gambling than intended.
- Borrowing money to gamble or pay gambling debts.
- Neglecting personal or work responsibilities due to gambling.
- Feeling anxious or irritable when not gambling.
- Trying unsuccessfully to cut back or quit.
6. Where to Get Help
If you believe gambling is becoming a problem, we urge you to seek help immediately. In Australia, you can contact:
- Gambling Help Online: www.gamblinghelponline.org.au
- Gamblers Anonymous Australia: www.gaaustralia.org.au
- Lifeline Australia: Call 13 11 14
7. Contact Us
If you have any questions or need assistance with responsible gaming tools, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website